Travel Agency CRM
Travel agency CRM software built for Indian agencies
Manage enquiries, quotations, bookings, visas and payments for your travel agency in one place.
Plans from ₹999/month + GST. Built for travel agencies, tour operators and DMCs in India.
New enquiries
38
this week
Quotes sent
21
this week
Bookings
9
this week
Pending payments
₹1.8L
6 bookings
Enquiry pipeline
- New12
- Contacted9
- Quoted7
- Negotiation4
- Booked3
Bookings value, last 7 weeks
Today's follow-ups
- Family trip – Kerala 5N10:30Call back
- Honeymoon – Bali 6N12:00Send quote
- Corporate – Goa 3N15:15Payment
- Visa – Dubai, 4 pax17:00Documents
Features
Everything your team needs in one Travel CRM
Integrations marked “when configured” or “on request” are set up during onboarding only where the provider is supported and you hold the required account. They are not active by default.
Lead and enquiry management
Capture enquiries from your website, phone and walk-ins, assign them to staff and track every stage to booking.
Customer database and booking history
One profile per traveller with contact details, past trips, preferences and documents.
Follow-up reminders and notifications
Scheduled follow-ups and in-app reminders so no quotation goes cold.
Quotations and tour packages
Build day-wise packages and quotations with costing, margins and a branded PDF for the customer.
Booking and job-order workflow
Convert a confirmed quotation into a booking with job orders for hotels, transport and activities.
Visa management and document tracking
Track visa applications, required documents, submission dates and status for each traveller.
Supplier and payment tracking
Record supplier costs, customer receipts and pending balances per booking.
GST invoice support
Generate invoices with configurable GST rates, HSN/SAC codes and your business GSTIN.
Staff roles and permissions
Control who can view costs, edit bookings or export data with role-based access.
Sales dashboards and reports
Enquiry conversion, sales by staff, destination performance and outstanding payments.
Automated communications and integrations
Email templates out of the box; WhatsApp and SMS notifications when you connect a supported provider.
When configured
Cloud access, backups and security
Browser-based access from office or home, encrypted connections and regular automated backups.
Why it helps
Less chasing, more confirmed bookings
Respond faster
Every enquiry lands in one list with an owner and a next follow-up date.
Quote consistently
Reusable packages and costing reduce mistakes and keep margins visible.
Know what is pending
See unpaid balances, pending visas and upcoming departures at a glance.
Work as a team
Staff see what they need, owners see everything, and history is never lost when someone leaves.
Pricing
Travel CRM plans
Prices are in INR and exclude GST (currently 18%), which is added to the invoice.
Starter
₹999/month
For small agencies getting organised.
Professional
₹1,999/month
For growing agencies with a sales team.
Business
₹3,999/month
For established agencies and multiple branches.
FAQs
Travel CRM questions
Is there a free trial?
We start with a guided demo using sample data. After the demo we can discuss a trial period based on your requirement.
Can I import my existing customer list?
Yes. Customer and enquiry data can be imported from Excel or CSV. The Business plan includes import assistance; on other plans it can be quoted separately.
Does the CRM send WhatsApp messages automatically?
Only when a supported WhatsApp Business API provider is configured on your account. WhatsApp provider charges are billed separately by that provider.
Are prices inclusive of GST?
No. Prices are listed excluding GST, which is added to the invoice at the applicable rate.
Can I change plans later?
Yes. You can move to a higher or lower plan; changes apply from the next billing period.
Where is my data stored?
Data is stored with a cloud hosting provider with encrypted connections and regular backups. Your agency's data is not shared with other customers.
See it in action
Book a free Travel CRM demo
We walk you through the software with sample data and answer your questions. No payment details needed.